FAQ

Question: How can I track my order?

Answer: Once your order has been placed, you will receive an email confirmation. After your order is processed and shipped, you will receive an email with your tracking number. See our shipping policy for more details.

Question: When will my order ship?

Answer: Orders are process and ship within 1-5 business days of purchase. Shipping may vary depending on location and unforeseen circumstances such as bad weather. For more details, please refer to our shipping policy. 

Where is my refund? 

We have a 7 day refund policy. Refunds will be processed after we receive and inspect your return. We will notify you via email when the refund is processed. Refunds processing times may vary depending on your financial institution. Please refer to our refund policy at your leisure.

Can I make changes to an existing order?

Changes can be made to orders that have not been processed for shipping. Once the order has a shipping status or has been delivered, we cannot accept any edits to your orders. To make changes, please reach out to us as soon as possible at info@shopdaleysboutique.com